Computer freezes while reading the CD-ROM due to loose CD-ROM controller card.
Cause:
The CD-ROM drive controller card is loose.
Solution:
Push down on the card to reseat the controller card into its expansion slot. Replace the computer cover, connect all power cords, and turn the computer on.
WARNING: Electrical shock hazard! Make sure the power is turned off and the external power cables have been disconnected before removing the computer cover.
CAUTION 1: This task should be performed by a qualified computer technician.
CAUTION 2: Please observe steps to reduce the potential damage to computer components from electrostatic discharge.
1) Using even pressure on the card, gently press down on the expansion card to securely seat the card into the expansion slot.
CAUTION: Be careful not to cause unnecessary bending of the card. Bowing and bending the card can damage the circuitry.
2) Replace the computer cover.
3) Reconnect the power cords to computer and external components.
4) Turn on the computer.
